Chatbot app for line app software#

In a human-to-human interaction, a user would message a brand, the conversation would be assigned to an available agent, who would then invest time and effort to converse with the user, find the most relevant solution, and offer an answer.

No matter how or where you build your bot, you’ll use the LINE Messaging API to connect to the channel and communicate with users through text messages, sticker messages, image messages, and more.

Chatbot app for line app software#

LINE has a Messaging API, which allows integrations with a Customer Messaging Software and enables data to pass seamlessly between your bot server and the LINE platform.

Send push notifications or broadcast messages to a list of LINE users.Showcase products using images and carousels.Assign customer requests to support teams.Here’s a list of the top 10 things a LINE chatbot can do for your customers. LINE bots make it easy for you to help your customers with common queries while significantly reducing their wait time. LINE chatbots are capable of responding to customer queries, ask relevant questions, provide product suggestions and even hand over conversations to an agent when required. LINE chatbot is an automated software, programmed to chat with users through the LINE messaging app. With the increasing popularity of LINE messenger, businesses planning to build a presence in countries like Thailand, Taiwan, Indonesia, and Japan, should definitely consider LINE messenger. LINE messenger enables businesses to reach customers through in-app ads and provides automated customer service with the help of LINE chatbots. Out of these, 40% of users just use the LINE app, while the rest – roughly 60% of users, use it along with apps like Facebook and Twitter.¹

There are 86 million monthly active users in Japan alone, which constitutes 68% of their population. LINE Messenger is increasingly becoming one of the most popular messaging apps across Asia.